Legal
Shipping & Delivery Policy
Last updated: July 2026
At Nuts and More, we are committed to delivering fresh, premium-quality dry fruits and healthy snacks safely and on time. Every order is carefully packed to maintain product quality throughout transit.
Order processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festivals, promotional sales, or unforeseen circumstances, processing may take slightly longer.
Delivery timeline
Metro Cities: 2–5 business days.
Other Cities & Towns: 3–7 business days.
Remote Locations: 5–10 business days.
Delivery timelines are estimates and may vary depending on courier service availability, weather conditions, public holidays, or other unforeseen events.
Shipping charges
Enjoy free delivery on all orders above ₹999 within Bangalore Urban District.
For orders below ₹999, a delivery charge of ₹100 applies.
For delivery addresses outside Bangalore Urban District, a charge of ₹150 applies. The exact shipping charge is always calculated and shown at checkout before payment.
We may also offer free shipping on eligible orders or during promotional campaigns.
Order tracking
Once your order has been shipped, you will receive the tracking details via SMS, WhatsApp, or Email (where applicable), allowing you to track your shipment until delivery.
Delivery
Our courier partners will make reasonable attempts to deliver your order to the address provided during checkout. To avoid delays, please ensure that your shipping address, contact number, and PIN code are accurate.
If delivery cannot be completed due to an incorrect address, recipient unavailability, or refusal to accept the shipment, the order may be returned to us. Additional shipping charges may apply for re-dispatch.
Damaged or tampered packages
Please inspect the package before accepting delivery. If the package is visibly damaged, you may refuse to accept it.
If the damage is noticed after delivery, please contact us within 24 hours and share clear photographs of the product and packaging. We will review the issue and provide an appropriate resolution.
Order cancellation
To cancel an order, contact us on WhatsApp or email as soon as possible with your order number. Cancellations can only be accepted while the order has not yet been dispatched — once it has shipped, it cannot be cancelled, and you may instead refer to our Return & Refund Policy.
Approved cancellations are refunded to the original payment method, usually within 5-7 working days.
Shipping locations
We currently deliver across India through our trusted logistics partners.
For bulk orders, corporate gifting, or export enquiries, please contact our customer support at contact@nutsandmore.biz · +91 95357 78855.
This policy is provided as a starting point for your store. Please have it reviewed by your legal advisor and replace with your finalised text where needed.
